AI agents serve as intelligent retail assistants—enhancing customer experiences, automating operations, and empowering teams to focus on sales growth and brand loyalty.
Zuci.AI combines Salesforce Customer 360 with AI automation to unify data, personalize engagement, and optimize retail operations.
Salesforce empowers retail businesses to unify customer data, automate operations, and deliver seamless, personalized shopping experiences across every channel.
Contact us today for a strategic consultation
We tailor Salesforce solutions to fit your retail ecosystem—connecting storefronts, online channels, inventory, and customer engagement on a unified, intelligent platform.
Connect Commerce Cloud with POS systems for seamless in-store and online transactions.
Execute multi-channel campaigns via email, SMS, WhatsApp, push notifications, and social ads.
Build and manage points-based or tiered loyalty schemes with automated customer engagement.
Enable real-time inventory visibility, click-and-collect, ship-from-store, and automated returns processes.
Implement AI-powered Service Cloud for instant query resolution across chat, phone, and social channels.
Manage dynamic pricing, bundled offers, and automated catalog updates consistently across channels.
Utilize Einstein AI to predict sales trends accurately, manage stock levels, and reduce markdowns
Connect Salesforce to ERP, WMS, and supplier networks for complete end-to-end supply chain visibility.
AI agents serve as intelligent retail assistants—enhancing customer experiences, automating operations, and empowering teams to focus on sales growth and brand loyalty.
Understand retail footprint & goals.
Build Shopper 360 architecture.
Deploy relevant clouds for retail ops.
Connect POS, ERP & inventory systems.
Launch agents for shopping & support.
Ensure PCI-DSS & GDPR compliance.
Equip associates, marketing & service.
Monitor KPIs & enhance with analytics.
We combine deep retail expertise with Salesforce-certified excellence to deliver measurable growth, loyalty, and operational efficiency across every sales channel.
Have questions? We have answers. If you don’t see your question here, feel free to contact us.
Yes. We connect Commerce Cloud with leading POS systems and ERP/WMS platforms.
A focused pilot typically goes live in 12–16 weeks, with phased AI expansions afterward.
Not required. We can launch core features first, then add Agentforce AI agents later.
Absolutely. All storefronts and dashboards are responsive for shoppers, associates, and managers.
Contact us today for a strategic consultation
AI-powered Salesforce solutions, designing and scaling CRM architecture for global businesses.
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