AI agents act as intelligent logistics partners—automating shipment management, streamlining communication, and empowering teams to deliver faster, safer, and more reliable transportation experiences.
Zuci.AI combines Salesforce Customer 30 with AI automation to give T&L providers end-to-end operational control and exceptional customer experiences.
Salesforce empowers transportation and logistics companies to connect operations, customers, and data on a unified platform—driving efficiency, visibility, and profitability across the entire supply chain.
Contact us today for a strategic consultation
We tailor Salesforce to streamline your logistics ecosystem—connecting fleet, freight, operations, and customer engagement on a unified, intelligent platform for end-to-end visibility and efficiency.
Track vehicles, drivers, and routes; integrate telematics data for real-time monitoring.
Automate rate management, quoting, booking, and billing across all transport modes.
Provide end-to-end visibility with live status updates, ETA notifications, and exception alerts.
Deploy Experience Cloud portals for shippers, carriers, and brokers to manage bookings easily.
Run multi-channel campaigns across email, SMS, and social to attract shippers and grow accounts.
Implement AI-driven Service Cloud for rapid issue resolution and strict SLA adherence.
Utilize demand forecasting, route optimization, and profitability dashboards powered by Einstein AI.
Connect Salesforce seamlessly to TMS, ERPs, and warehouse solutions for a truly unified workflow.
AI agents act as intelligent logistics partners—automating shipment management, streamlining communication, and empowering teams to deliver faster, safer, and more reliable transportation experiences.
A structured approach to modernize transportation and logistics operations, enhance coordination, and drive efficiency through intelligent Salesforce automation.
Understand operations & partner ecosystem.
Architect objects for shipments & routes.
Deploy clouds tailored to T&L workflows.
Connect TMS/ERP & automate processes.
Build agents for tracking & quoting.
Ensure safety & regulatory compliance.
Train operations & service teams.
Monitor KPIs & refine AI models.
We combine deep logistics expertise with Salesforce-certified innovation to help companies improve delivery performance, reduce operational costs, and build long-term customer trust.
Have questions? We have answers. If you don’t see your question here, feel free to contact us.
Yes. We connect Salesforce to leading TMS, GPS/telematics, ERP, and WMS solutions.
A focused pilot typically goes live in 10–14 weeks, with phased AI expansions afterward.
Not required. We can start with core CRM and portals, then add Agentforce AI agents later.
Absolutely. Portals and dashboards are fully responsive for shippers, drivers, and partners on the move.
Contact us today for a strategic consultation
AI-powered Salesforce solutions, designing and scaling CRM architecture for global businesses.
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