AI agents act as intelligent digital teammates—automating routine tasks, enhancing productivity, and enabling your teams to focus on strategic, high-impact work.
Zuci.AI combines Salesforce Clouds with AI automation to help IT & ITES providers scale operations and delight clients.
Salesforce empowers IT and ITES organizations to unify client data, automate workflows, and deliver faster, more personalized service experiences at scale.
Contact us today for a strategic consultation
We tailor Salesforce solutions to fit your IT and ITES ecosystem—connecting sales, service, projects, and operations on a single intelligent platform.
Manage everything from marketing campaigns to contract renewals and upsells automatically.
Integrate project tracking, time sheets, and resource allocation directly with your CRM data.
Implement omnichannel case management with Service Cloud, SLA tracking, and real-time notifications.
Run targeted campaigns across email, SMS, WhatsApp, and social for effective lead generation.
Provide secure, branded access to project updates, documentation, and invoices via Experience Cloud.
Streamline CPQ, automate billing processes, and efficiently manage recurring revenue models.
Gain insights into revenue projections, utilization rates, pipeline health, and customer satisfaction.
Connect seamlessly with Jira, Slack, GitHub, ServiceNow, or your custom DevOps stack.
AI agents act as intelligent digital teammates—automating routine tasks, enhancing productivity, and enabling your teams to focus on strategic, high-impact work.
A structured approach to modernize IT operations, enhance collaboration, and accelerate your digital service transformation.
Understand offerings, onboarding & KPIs.
Architect Client 360 & workflows.
Deploy relevant clouds aligned to IT.
Connect DevOps, HR & finance tools.
Train agents for helpdesk & support.
Ensure SOC 2, GDPR & data compliance.
Train sales, delivery & support teams.
Launch, measure KPIs & enhance agents.
We combine IT industry expertise with certified Salesforce proficiency to deliver measurable results and exceptional client experiences.
Have questions? We have answers. If you don’t see your question here, feel free to contact us.
Yes. We connect Salesforce seamlessly with Jira, GitHub, ServiceNow, and other CI/CD tools.
A focused pilot typically goes live in 10–14 weeks, with phased expansions for AI afterward.
We implement enterprise-grade encryption, role-based access, and ensure global privacy compliance.
Not necessarily. We can deploy core Salesforce first, then add Agentforce AI agents later.
Contact us today for a strategic consultation
AI-powered Salesforce solutions, designing and scaling CRM architecture for global businesses.
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