Industry Knowledge + AI
ExpertiseWe combine deep Salesforce skills with proven domain understanding across key sectors.
Agentforce Consulting
AI Agents that Understand Your Industry.
Zuci.AI brings Salesforce Agentforce to life, deploying always-on AI team members that streamline operations and deliver personalized experiences.
Agentforce · Admissions Agent Education · eAkshar · WhatsApp · Web · Student Portal
Live
Hi! I want to apply for the MBA starting in July. I have a B.Com and 2 years of work experience. Am I eligible?
Great profile, Priya! A B.Com with 2 years’ experience meets the MBA eligibility. Applications close on 30 June.
Eligibility check passed
Program: MBA 2026Graduation: 50%+ ✓Work experience ✓
What are the fees? Are scholarships available?
Tuition is ₹4.8 L per year, payable in 3 instalments. You qualify for the Merit Scholarship, up to 25% off.
Counselling session booked
Tomorrow · 4:00 PMCounsellor: Anita S.Video call link sent
I’ve started your application. Shall I send the document checklist on WhatsApp?
Yes please!
Application APP-20931 created in eAkshar · checklist sent
Message the admissions agent…
[{"from":"user","text":"Hi! I want to apply for the MBA starting in July. I have a B.Com and 2 years of work experience. Am I eligible?","html":"<div class=\"lc-msg in\">Hi! I want to apply for the MBA starting in July. I have a B.Com and 2 years of work experience. Am I eligible?</div>"},{"from":"agent","text":"Great profile, Priya! A B.Com with 2 years’ experience meets the MBA eligibility. Applications close on <b>30 June</b>.","html":"<div class=\"lc-msg out\">Great profile, Priya! A B.Com with 2 years’ experience meets the MBA eligibility. Applications close on <b>30 June</b>.</div>"},{"from":"card","icon":"check","title":"Eligibility check passed","rows":["Program: MBA 2026","Graduation: 50%+ ✓","Work experience ✓"],"html":"<div class=\"lc-card\"><span class=\"lc-card-ico\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"/></svg></span><div><b>Eligibility check passed</b><div class=\"lc-rows\"><span>Program: MBA 2026</span><span>Graduation: 50%+ ✓</span><span>Work experience ✓</span></div></div></div>"},{"from":"user","text":"What are the fees? Are scholarships available?","html":"<div class=\"lc-msg in\">What are the fees? Are scholarships available?</div>"},{"from":"agent","text":"Tuition is <b>₹4.8 L per year</b>, payable in 3 instalments. You qualify for the Merit Scholarship, up to 25% off.","html":"<div class=\"lc-msg out\">Tuition is <b>₹4.8 L per year</b>, payable in 3 instalments. You qualify for the Merit Scholarship, up to 25% off.</div>"},{"from":"card","icon":"calendar","title":"Counselling session booked","rows":["Tomorrow · 4:00 PM","Counsellor: Anita S.","Video call link sent"],"html":"<div class=\"lc-card\"><span class=\"lc-card-ico\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"/><path d=\"M16 2v4\"/><path d=\"M8 2v4\"/><path d=\"M3 10h18\"/></svg></span><div><b>Counselling session booked</b><div class=\"lc-rows\"><span>Tomorrow · 4:00 PM</span><span>Counsellor: Anita S.</span><span>Video call link sent</span></div></div></div>"},{"from":"agent","text":"I’ve started your application. Shall I send the document checklist on WhatsApp?","html":"<div class=\"lc-msg out\">I’ve started your application. Shall I send the document checklist on WhatsApp?</div>"},{"from":"user","text":"Yes please!","html":"<div class=\"lc-msg in\">Yes please!</div>"},{"from":"done","text":"Application APP-20931 created in eAkshar · checklist sent","html":"<div class=\"lc-done\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"/></svg><span>Application APP-20931 created in eAkshar · checklist sent</span></div>"}]
Agentforce · Field Service Agent Manufacturing · WhatsApp · Web · Customer Portal
Live
Hi, our UPS 10kVA at the Pune plant is showing a battery fault alarm.
I’m on it. I found asset UPS 10kVA · Serial JP2026-114 at Pune Plant 2. It’s covered under AMC until Mar-27.
Case #8841 created
Priority: HighSLA: 4 hoursChannel: WhatsApp
The nearest certified engineer is Rahul K., 12 km away. A replacement battery module is in stock at the Pune warehouse.
Work order WO-3312
Engineer: Rahul K.ETA: 11:30 AM todaySpare BM-48V reserved
Perfect. Can he come today?
Yes, Rahul is confirmed for 11:30 AM. I’ll send live tracking when he’s on the way.
Technician dispatched · live tracking sent
Message the field service agent…
[{"from":"user","text":"Hi, our UPS 10kVA at the Pune plant is showing a battery fault alarm.","html":"<div class=\"lc-msg in\">Hi, our UPS 10kVA at the Pune plant is showing a battery fault alarm.</div>"},{"from":"agent","text":"I’m on it. I found asset <b>UPS 10kVA · Serial JP2026-114</b> at Pune Plant 2. It’s covered under AMC until Mar-27.","html":"<div class=\"lc-msg out\">I’m on it. I found asset <b>UPS 10kVA · Serial JP2026-114</b> at Pune Plant 2. It’s covered under AMC until Mar-27.</div>"},{"from":"card","icon":"clipboard","title":"Case #8841 created","rows":["Priority: High","SLA: 4 hours","Channel: WhatsApp"],"html":"<div class=\"lc-card\"><span class=\"lc-card-ico\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect width=\"8\" height=\"4\" x=\"8\" y=\"2\" rx=\"1\" ry=\"1\"/><path d=\"M16 4h2a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H6a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h2\"/><path d=\"m9 14 2 2 4-4\"/></svg></span><div><b>Case #8841 created</b><div class=\"lc-rows\"><span>Priority: High</span><span>SLA: 4 hours</span><span>Channel: WhatsApp</span></div></div></div>"},{"from":"agent","text":"The nearest certified engineer is <b>Rahul K.</b>, 12 km away. A replacement battery module is in stock at the Pune warehouse.","html":"<div class=\"lc-msg out\">The nearest certified engineer is <b>Rahul K.</b>, 12 km away. A replacement battery module is in stock at the Pune warehouse.</div>"},{"from":"card","icon":"wrench","title":"Work order WO-3312","rows":["Engineer: Rahul K.","ETA: 11:30 AM today","Spare BM-48V reserved"],"html":"<div class=\"lc-card\"><span class=\"lc-card-ico\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"/></svg></span><div><b>Work order WO-3312</b><div class=\"lc-rows\"><span>Engineer: Rahul K.</span><span>ETA: 11:30 AM today</span><span>Spare BM-48V reserved</span></div></div></div>"},{"from":"user","text":"Perfect. Can he come today?","html":"<div class=\"lc-msg in\">Perfect. Can he come today?</div>"},{"from":"agent","text":"Yes, Rahul is confirmed for 11:30 AM. I’ll send live tracking when he’s on the way.","html":"<div class=\"lc-msg out\">Yes, Rahul is confirmed for 11:30 AM. I’ll send live tracking when he’s on the way.</div>"},{"from":"done","text":"Technician dispatched · live tracking sent","html":"<div class=\"lc-done\"><svg class=\"ico \" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 6 9 17l-5-5\"/></svg><span>Technician dispatched · live tracking sent</span></div>"}]
Why Choose Zuci.AI for Agentforce?
We deliver industry-specific AI agent solutions built on deep expertise and rapid time-to-value.
Rapid Time-to-Value
Launch quickstart pilots in just 2–3 weeks, then scale to enterprise-grade deployments seamlessly.
Flexible Engagement Models
Launch quickstart pilots in just 2–3 weeks, then scale to enterprise-grade deployments seamlessly.
Secure & Compliant
Our data governance and privacy frameworks meet strict regulatory requirements for each industry.
Outcome-Driven Results
We focus on delivering measurable gains in productivity, customer satisfaction, and overall revenue.
Ready To Deploy AI Agents That Drive Real Business Value?
Contact us today for a strategic consultation
What We Offer: Agentforce Consulting Services
We guide you through every stage, from assessing readiness to designing, building, and optimizing AI agents.
AI Readiness & Strategy
We evaluate your processes and data readiness to identify high-impact use cases and design the right agent personas.
- Assess Industry Fit
- Design Agent Personas
Implementation & Integration
We configure Agentforce, build custom logic, integrate external systems, and deploy agents across multiple channels.
- Configure & Customize Agents
- Deploy Across Channels
Training & Optimization
We provide hands-on workshops and ongoing optimization, including model tuning and compliance updates.
- Provide Hands-On Training
- Optimize & Govern Models
Key Features You’ll Gain
Our Agentforce solutions deliver intelligent automation and enhanced stakeholder experiences.
AI Agents Tailored to Your Industry
24/7 Automated Service & Support
Streamlined Operational Workflows
Personalized Stakeholder Interactions
Secure & Compliant Automation
Measurable Productivity Gains
Ready To Streamline Operations With AI Agents?
Contact us today for a strategic consultation
What Success Looks Like
With Zuci.AI’s Agentforce consulting, your business can expect tangible improvements.
30-50%Cost Savings & Efficiency Gains
24/7Instant Response Service Availability
HigherStakeholder Satisfaction Rates
Built-InRegulatory Confidence & Compliance
EnhancedOverall Operational Productivity
How we deliver
Implementation Process
- 01
Discovery & Planning
We define KPIs and regulatory needs through industry-specific workshops.
- 02
Design & Prototype
Our team builds a pilot AI agent focused on delivering quick wins and validating the concept.
- 03
Build & Integrate
We connect Agentforce with Salesforce, ERP, LMS, or other legacy systems for seamless data flow.
- 04
Testing & Validation
Rigorous UAT, security reviews, and compliance audits are conducted before deployment.
How it works
Our Agentforce delivery methodology
- 01
Discovery & Planning
Define KPIs, regulatory needs and high-impact use cases through industry-specific workshops.
- 02
Design & Prototype
Build a pilot AI agent for a focused use case to deliver quick wins and validate the concept.
- 03
Build & Integrate
Connect Agentforce with Salesforce, ERP, and legacy systems for seamless data flow.
- 04
Test & Validate
Rigorous UAT, security reviews and compliance audits before production deployment.
A focused-use-case pilot agent typically goes live in just 2–4 weeks — then scales across your business.
Examples we have delivered
Agents already at work
Admissions agentEducation
Service triageManufacturing
Wealth onboardingBFSI
Sales outreachB2B
Patient FAQsHealthcare
FAQ
Frequently Asked Questions
Have questions? We have answers. If you don't see your question here, feel free to contact us.
How soon can we see results with Agentforce?
A pilot agent for a focused use case, like admissions queries, can typically go live in just 2–4 weeks.
Do we need a large internal AI team?
No. Zuci.AI handles the complex modeling, integration, and training, enabling your staff to manage daily operations easily.
Is our business and customer data secure?
Yes. We implement strict governance, data encryption, and audit trails tailored to your industry's specific compliance needs.
Can we expand to multiple AI agents later?
Absolutely. Our modular approach allows you to easily add and scale new AI agents as your business needs evolve.
Ready To Deploy AI Agents That Drive Real Business Value?
Contact us today for a strategic consultation
Keep exploring
More solutions
Sales Cloud
Accelerate your sales cycle with smarter lead management, pipeline visibility, and AI-powered forecasting.
Learn moreService Cloud
Deliver faster, more personalized customer support through automation, self-service portals, and omnichannel tools.
Learn moreMarketing Cloud
Create data-driven marketing journeys that engage customers across email, social, and mobile platforms.
Learn more