Industry Cloud

Salesforce Automotive Cloud

Drive a connected experience across OEMs, dealers, fleets and drivers — from first inquiry through service, retention and renewal.

Capabilities

What Automotive Cloud brings

Driver & Vehicle 360

Unified driver, vehicle and household profiles spanning OEM, dealer and aftermarket touchpoints.

Dealer Lifecycle

Lead routing, test-drive scheduling, deal management and dealer enablement.

Service & Retention

Service appointments, recall campaigns, warranty tracking and proactive outreach.

Connected Vehicle Data

Telemetry-driven insights for usage, maintenance and personalized offers.

Outcomes seen in deployments

Faster lead-to-test-drive cycles
Higher service retention
Better dealer-OEM data alignment

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